Privacy Policy

We collect information you provide when you contact us or place an order — such as your name, organization, email address, phone number, and shipping and billing details — along with the contents of your order and any messages you send. We also collect limited technical information automatically, such as IP address, browser and device information, and pages visited.

We use information to process and fulfill orders, provide customer service, communicate about orders and inquiries, prevent fraud and abuse, maintain compliance and recordkeeping, and operate and improve the website. We record research-use acknowledgement and policy acceptance with each order.

We currently accept Cash App, Venmo, and Zelle. Those payments are handled by the payment service you choose under its own terms and privacy policy; we keep only the payment reference needed to match your order. When card payment is offered, card details are collected and processed by our third-party payment processor, not stored by Inspired Labs. We retain limited transaction references (such as an authorization or transaction identifier and the last four digits or a processor token) to support order management and dispute resolution.

We use cookies and similar technologies, including Google Analytics 4, to understand site usage and improve the experience. These tools may set cookies and collect usage data such as pages viewed and general location. You can control cookies through your browser settings and can opt out of Google Analytics using Google's opt-out tools.

If you opt in, we may send promotional emails, product updates, and company news. You may unsubscribe at any time using the link included in every marketing email. Opting out of marketing does not stop transactional messages about your orders.

If you opt in to SMS, you agree to receive recurring automated and non-automated text messages from Inspired Labs regarding promotions, order updates, and customer service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. SMS opt-in is never required to place an order, and consent is not shared with third parties for their own marketing.

We share information only as needed with service providers who help us operate — including payment processors, shipping carriers, analytics providers, and communication or form-processing services — and as required by law. We do not sell personal information.

We retain order, acceptance, and compliance records for the period required by applicable law and legitimate business needs, including tax, fraud-prevention, and dispute-resolution purposes.

Depending on your location, you may have rights to access, correct, or delete your personal information, or to opt out of certain processing. To make a request or opt out of marketing, contact support@inspiredlabsllc.com.