Final Sale, Return & Refund Policy

All sales are final. Except where required by applicable law or where Inspired Labs determines that an order qualifies for replacement or another remedy under this policy, purchases are non-returnable and non-refundable. The remedies available under this policy are described below.

Before an order ships, you may ask to cancel it by contacting support@inspiredlabsllc.com. An order that is cancelled before it ships is refunded in full to the original payment method. Once an order has shipped it cannot be cancelled.

If materials arrive damaged, notify us within 48 hours of delivery at support@inspiredlabsllc.com and include photographs of the packaging and contents. We will investigate promptly and work to resolve the issue, which may include a replacement or refund of the affected items.

If you receive an item that does not match what you ordered, contact us and we will make it right, typically by arranging a replacement or refund of the affected items once the discrepancy is confirmed.

Packages that appear lost in transit are handled through a carrier investigation. We will assist in opening and tracking the claim and will work toward a fair resolution based on the outcome.

Returns are not accepted unless Inspired Labs authorizes one in writing as part of a remedy under this policy, or a return is required by applicable law. Contact support@inspiredlabsllc.com before sending anything back; unauthorized returns cannot be accepted. Any approved refund is issued to the original payment method after the return is received and inspected.

Orders may be reviewed prior to fulfillment. Inspired Labs may hold, decline, or cancel an order and issue a refund where identity, intended use, destination, or payment cannot be validated, or where an order appears inconsistent with research-only use.

At checkout you confirm that you are the account holder of the payment method you use or are authorized to use it, and that you reviewed your order, including the products, quantities, total amount, and shipping information. Inspired Labs records this Final Sale & Purchase Acknowledgment with your order, including its version and the time it was given.

If you have any concern about an order, delivery, product, or billing, please contact Inspired Labs at support@inspiredlabsllc.com first so we can work to resolve it before you seek a payment dispute. Most issues can be resolved quickly and directly. Nothing in this policy limits any right you have under applicable law or under your card issuer's rules that cannot be waived. Knowingly claiming that an authorized transaction was unauthorized, or otherwise providing false information in connection with a payment dispute, may constitute fraud.